Frequently Asked Question

Ask anything what you want to know

Our Store

You can also buy products by coming to our store

Any Question?

Feel free to ask us any questions you may have


You can contact us by phone or by coming to our office

Some information about our services

I am interested in buying the product. How to get?

Contact us to decide what product to buy and what quantity to buy.

Are defective products returned?

Yes, we accept returns if the product is defective in transit or otherwise. In that case - we have to inform us within 24 hours of receiving the product.

How to understand the price of a product on your website?

You can know the price of each product by contacting us.

How to contact you?

Go to contact us page. here you can find all information.

How do I create an account on the e-commerce website?

To create an account on our e-commerce website, click on the "Sign Up" or "Register" button located on the homepage. Fill in the required information such as your name, email address, and password. Once you submit the form, you will receive a verification email to activate your account.

How can I search for products on the e-commerce website?

To search for products, you can use the search bar located at the top of the website. Simply enter the name or keywords related to the product you are looking for, and click on the search icon. You can also browse through different categories or use filters to narrow down your search.

How do I place an order ?

Once you have found the product you want to purchase, select the desired options such as size or color, and click on the "Add to Cart" or "Buy Now" button. Review the items in your cart and proceed to the checkout page. Fill in your shipping address, select a payment method, and confirm your order. You will receive a confirmation email with the details of your purchase.

How long does shipping take?

The shipping time can vary depending on the destination and the shipping method chosen. We provide estimated delivery times for each product on the product page or during the checkout process. Once your order is shipped, you will receive a tracking number to track the progress of your shipment.

What is the return policy?

We have a flexible return policy that allows you to return most products within a specified period for a refund or exchange. The exact details of the return policy, including the time frame and any conditions, can be found on our website's "Returns" or "Refunds" page. We recommend reviewing the policy before making a purchase.

Is my personal information secure on this website?

Yes, we take the security and privacy of your personal information seriously. Our website employs industry-standard security measures such as SSL encryption to protect your data during transmission. We also have strict privacy policies in place to ensure the confidentiality of your information.

Need a Help?

  • +8801952233667
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  • info@voroshamart.com

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